dec 1
a rather sensible article on keeping the risks related to outsourcing (either in the same country or overseas) within limits.
http://www.strategy-business.com/sbkwarticle/sbkw051130?pg=all
incidentally, indian firms now have a Jan 1, 2006 deadline to adopt a Sarbanes-Oxley-like mechanism to be able to audit and control their data integrity. this may increase the sales of ITIL applications, thus enriching the likes of ibm/tivoli, mercury interactive, bmc, ca/unicenter and hp/openview.
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